1st Source Source Bank wants to remind customers that their bank will never call or send an e-mail asking for a client’s account number, password, or PIN – this after a number of fraudulent telephone calls were made on Sunday throughout Michiana instructing people to enter their full MasterCard number and PIN.
It appears a robotic calling system was used throughout the 574 area code which randomly selected telephone numbers to call, informing the customer that their 1st Source MasterCard was deactivated. The system then instructed the customer to enter their information for reactivation. While these scams typically focus on larger banks, the fraudsters have moved to regional and community bank clients in the hopes of tricking unsuspecting people into giving up their card information.
1st Source says they are working with authorities to attempt to isolate the scam, and warns individuals that receive these kind of calls to hang up and provide no information to the caller. If someone has had the misfortune of giving up their information, they should contact their bank immediately to deactivate their card. 1st Source clients should stop in at their local center or call (574) 235-2000. If it is after hours, dial (800) 554-8969. The card will be canceled and a new one issued, and clients are reminded to review their account history to ensure no fraudulent transactions have taken place.