Utility Bill Corrected for Reageant Chemical

Knox Board of Public Works
Knox Board of Public Works

The Knox Board of Public Works approved a utility bill credit for Reagent Chemical.

Knox City Clerk-Treasurer Jeff Houston explained that a coding error occurred and the industry was billed $397.74 more than necessary. A decimal point in the wrong spot was reportedly to blame and was picked up by the staff.

Houston asked the board to approve a credit to Reagent’s account which was approved.

A similar incident occurred with J.W. Hicks which was resolved. Houston noted that this is the only other correction on an account like this that will need to be made.