Knox Officials to Estimate Water Bills, Remind Residents to Run Water

freeze-alert-mdKnox residents are asked to keep their faucets running until further notice. The city has been plagued with frozen pipes and water meters since temperatures plunged. If you still have water, the best way to ensure it continues to flow is to let it run. Even though temperatures are warming up, the ground is still frozen, so pipes are still subject to freezing. City officials say all water bills for the billing cycle that started Jan. 23 will be estimated based on last year’s usage, and customers will not be charged for the extra water they are using. Water bills are due Feb. 15, and anyone with an abnormally high bill due to letting faucets run can ask for an adjustment.