When you call 911, the dispatcher is the first person you speak to in an emergency. The dispatcher helps communicate emergency services to police officers, ambulance services and fire departments.
In one second, a dispatcher may be relaying license and registration information to an officer and the next second that dispatcher may be signaling fire, EMS and police to the scene of an accident or coordinating communication for a high speed pursuit.
During National Telecommunicators week and it’s time to thank those men and women who are first to help you in your time of need. They are the unsung heroes in public safety.
Local dispatchers at the Starke, Pulaski, LaPorte, and Marshall County Sheriff’s Departments receive many hours of training to handle all 911 calls and other emergency situations.
Make sure you thank dispatchers this week for their dedication to the public.