The state-mandated moratorium on utility service disconnection during the winter months is over. However, several forms of payment assistance are still available for low-income families who need help paying their heating bills. These include assistance through the Low Income Home Energy Assistance (LIHEAP) Program. It is available to households that fall within 150 percent of federal poverty guidelines and is administered through local community action agencies. LIHEAP-eligible NIPSCO customers may also qualify for additional discounts through the NIPSCO Customer Assistance for Residential Energy, or CARE, program. Applications are made at the same time as those for LIHEAP assistance. Continue reading →