Now that North Judson Officials are talking website design, members asked Billing Clerk Jennifer Vanek to look into the possibility of paying bills online. She provided some of the information she found at last week’s town council meeting.
Vanek said while researching the options, she found something that would work called Invoice Cloud. She noted that it would be a fee-based system. In order to utilize a debit or credit card, a $2.95 flat fee would be assessed along with a 95 cent fee for electronic checks. She said customers can set up reoccurring payments or sign up for auto pay.
Additionally, customers have the option to sign up for paperless billing. This would help save the town money on postage and paper.
Vanek mentioned that this option would allow customers to view the payments they’ve made and those that are due. She explained, “Just like your NIPSCO, Century Link, or anybody you set up an account with you can go online and look at your statements, you can see everything.”
Vanek noted that if a customer’s payment gets rejected, the Town is charged $15 fee that they then collect from the customer. She asked Town Attorney Justin Schramm if an existing fee would cover that charge. Schramm noted that the fee ordinance would need to be amended to reflect this specific penalty fee.
No official actions were taken but this is an option that officials plan to keep in mind as they start to create the town’s website.
