This week is National Public Safety Telecommunicators Week.
Telecommunicators are more often known as emergency dispatchers. They are the first person you talk to in the case of an emergency. They are the unsung heroes of public safety; in one second, a dispatcher may be relaying license and registration information to an officer and the next second that dispatcher may be signaling fire, EMS and police to the scene of an accident or coordinating communication for a high speed pursuit.