The Marshall County Commissioners held off on approving a road cut for Crystal Broadband as several customers have complained about the service the company provides.
Highway Superintendent Neal Haeck told the commissioners that a customer has complained for months that his cable service has not been working, but they keep charging him for it and he can’t get a hold of any representative to help him with the situation. He’d change to a satellite system but the location would not provide a direct line of sight for a satellite dish.
