This week is National Telecommunications Operators Week. This week is set aside to recognize the importance of those who coordinate the efforts of police, fire, EMS workers as they perform their duties.
Telecommunications operators, or police dispatchers, are the unsung heroes of public safety. In one second, a dispatcher may be communicating a routine function to an officer and the next they may be coordinating a high speed pursuit, dispatching emergency assistance to run to an accident scene, or there may be a situation where police are involved in a gun battle.
