NIPSCO, a subsidiary of NiSource Inc. announced the deployment of upgraded electric meters through the installation of Advanced Metering Infrastructure (AMI) technology.
After extensive planning and regulatory engagement, NIPSCO is preparing to install meters for 3,000 electric residential customers in Highland, Indiana beginning in March 2024. This technology will be installed in phases to the remaining 490,000 electric residential and business customers throughout NIPSCO’s service area over the next three years.
Full integration of the new meters, after mass installation, will allow NIPSCO to provide improved responses for outages and emergencies, lays the foundation for greater energy efficiency offerings, cost savings, and more granular billing information for customers. NIPSCO will also have the ability to read customer meters remotely, allowing the Company to take faster corrective action in the event of an emergency, further driving safety for customers and employees.
Customers receiving a new meter will be notified via a letter approximately 30 days in advance of their meter installation. Meter installations will be completed by NIPSCO subcontractor Quanta Utility Engineering Services (QUES). QUES technicians completing the work will carry photo identification, wear uniforms and drive marked vehicles. The installation process will be done at no charge and will typically take less than 15 minutes. Customers may notice a brief service interruption during the work.
